Shipping and warranty
- Orders from this website are ONLY shippable within Canada
- USA customers, please visit www.pkgshop.com
- International inquiries, please contact us at firstname.lastname@example.org
- All orders ship via courier with tracking #.
- Please ensure your address is correct AND correct phone number is supplied for courier delivery purposes.
- No PO Box deliveries please.
- Orders will be delivered within 7-10 business days.
- Tracking information will be emailed to you for tracking purposes.
- Whether you bought your PKG product from us or one of our retail partners please contact us directly with any questions, we are happy to help out!
- All PKG products come with a ten year, limited warranty from any manufacturer defects. Please email us with any warranty concerns.
- If your product was purchased on our website and you would like to return or exchange your current product please email us directly to make the appropriate arrangements.
- We will only accept new product still in packaging for return or exchange.