FREE SHIPPING IN CANADA AND THE CONTINENTAL USA ON ALL ORDERS OVER $50.

Orders from this website are ONLY shippable within Canada and the Continental USA. 

Note, we do not ship to Hawaii or any other USA territories. 

Please email us directly if you would like to request shipping to locations not listed above.

International inquiries, please contact us at sales@pkgshop.com

All orders ship via courier and a signature is required upon delivery.

Please ensure your address is correct AND correct phone number is supplied for courier delivery purposes.

No PO Box deliveries please.

Orders will be delivered within 5-10 business days.

Tracking information will be emailed to you for your own tracking purposes.

Whether you bought your PKG product from us or one of our retail partners please contact us directly with any questions, we are happy to help out! 

All PKG products come with a full replacement, limited warranty from any manufacturer defects, which includes stitching, zippers, straps, lining, etc.... If it breaks because of something we messed up, we will replace it!  

Please email us with any warranty concerns.

If your product was purchased on our website and you would like to return or exchange your current product please email us directly to make the appropriate arrangements. 

Although PKG does not control the exchange rate or credit card currency fluctuations, you will notice at checkout that the billing has already been converted into the lower US dollar amount. 

This is due to how this website processes orders in only one currency (USD).

Product will still ship from our Canadian warehouses, therefore there are no additional duties, other than the regular Federal and Provincial taxes, already included in the checkout pricing.  

All orders over $50 in Canada also include free shipping.

We apologize for any inconvenience or confusion and should have this resolved soon!   Feel free to email us if you have any questions or concerns.

sales@pkgshop.com